Win A Trip for 2 to Cancun, Mexico
HOME  CONTACT US 
ABOUT SS PRODUCTS COFFEE EH? PROTECTION UVA/UVB RAYS NEWS & MEDIA TESTIMONIALS FAQS
Call Us Today: (201) 230-0820 
FAQs

1.  Are your products safe for people with very fair skin?
2.  Some products can cause a rash or acne, do any of your products do that?
3.  A lot of tanning lotions have a bad odor and leave me feeling greasy, do your products do the same?
4.  Are your products waterproof?
5.  Can I use your products while lying in a tanning bed?
6.  Is there a certain order/process of applying your products?
7.  How long does it take to ship my order?
8.  Is ordering online safe at Summer Solstice?
9.  Can I place my order by phone or mail?
10. Do you offer quantity discounts?
11. What type of payments methods do you accept?
12. What is your Refund Policy?

 

Are your products safe for people with very fair skin?
Yes, however, we recomend people with fair skin apply one of our SPF products before using our tanning gel.

back to top


Some products can cause a rash or acne, do any of your products do that?
No. As a matter of fact, coffee is great for acne and eczema .

back to top


A lot of tanning lotions have a bad odor and leave me feeling greasy, do your products do the same?
Our products smell great. Our tanning gel has a light coffee aroma. They are non-greasy and absorb into your skin leaving you with a beautiful sheen.

back to top


Are your products waterproof?
Yes, they are water resistant but should be reapplied when exiting water.

back to top


Can I use your products while lying in a tanning bed?
Our products are great for tanning beds, they're all non-greasy.

back to top


Is there a certain order/process of applying your products?
We recommend that first you apply a SPF  product . Next, apply our coffee based tanning gel to give you that bronze look. After you are done in the sun, apply our after sun moisturizer to maintain your perfect tan .

back to top


How long does it take to ship my order?
All in-stock items are shipped within 24 hours. Non-stocked items are usually shipped within 48-72 hours. All of our shipping packages are shipped ground, via United Parcel Service (UPS). If you would like an order rushed, overnighted or use a different carrier, please contact us at staff@sstanonline.com.

back to top


Is ordering online safe at Summer Solstice?
Yes. Summer Solstice has partnered with the industry's leading online processing partner, PayPal. PayPal encrypts all of your personal information so that it cannot be read as the information travels over the Internet. Summer Solstice understands that making purchases online involves a great deal of trust on your part. We take that trust seriously, and, as a result, we seek to ensure the security of your personal information online. You can shop online with confidence!

back to top


Can I place my order by phone or mail?
Yes. To place your order by phone, please call us at (201)230-0820. If you would like to mail in your order, please send us a print out of your shopping cart along with your check, money order or credit card information, and send it to:

Orders
Summer Solstice
238 Rock Road
Glen Rock NJ 07452

back to top


Do you offer quantity discounts?
Yes. We offer volume discounts on orders of 12 or more pieces of the same product. If you would like more information about volume ordering or interested in becoming a distributor of our products, please call us (201)230-0820 or email us at staff@sstanonline.com.

back to top


What type of payments methods do you accept?
We accept payment via PayPal, American Express, VISA, Master Card, and Discover. We process all of our payments through PayPal. If you would like to pay via a check or money order, please place your order by calling (201)230-0820 or email us at staff@sstanonline.com.

back to top


What is your Refund Policy?
Summer Solstice wants you to be completely satisfied with your online purchase. If for any reason you are not, please contact us within 7 days from receipt of your shipment. Simply email our customer service department at staff@sstanonline.com.

Please include with your return the following:
* Your contact information (email and/or fax)
* The item number & description of the merchandise being returned.
* The original invoice number

Please ship your return to:

Returns
Summer Solstice
238 Rock Road
Glen Rock NJ 07452

All items must be returned in the same condition as it was sent. Once we have approved your return, we will process your refund within 7 business days.

You may ship your return as soon as you have spoken to us. For your protection, please send all returns via a traceable carrier and in a well-padded box or envelope. We cannot be responsible for returns that are lost or damaged during return shipping. All costs related to return shipping are paid by the customer.

Full refunds, excluding original shipping costs, will be given in the same form of payment used for purchase. You will receive an email confirmation as soon as the refund has been completed.

back to top

About SS - Products - Coffee Eh? - Protection - UVA/UVB Rays - News & Media - Testimonials - FAQs - Contact Us - Home
 © 2008 Summer Solstice, LLC. All rights reserved. The graphics depicted herein constitute trademarks of Summer Solstice, LLC. PRIVACY POLICY